International Hospitality Enterprises

  • Catering Coordinator

    Job Location PR-San Juan
    Category
    Sales / Ventas
    Experience (Years)
    1
    Type
    Regular Full-Time
  • Overview

    The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

    Responsibilities

    • Make sure that contracts are signed and put into the files prior to the function dates.
    • Record advance deposits when guests include with signed confirmation letters. Give receipts to guests.
    • Update all BEO's upon changes for the kitchen and banquet manager, by issuing status change forms.
    • Ensure that engineering, housekeeping, PBX or restaurants receive relevant BEO's by using the BEO's distribution checklist.
    • Follow-up to finalize the guaranteed number of attendees for all functions by calling the client (48-72 business hours prior to the function).
    • Accumulate lost business and cancellation reports for the month-end report
    • Check 10 day catering event sheet before distribution.
    • Order and follow-up on bands and audiovisual equipment or any other outside services.
    • Knowledge of reservations procedures (i.e., room booking and room blocking).
    • Be aware of the forecast and budget, be profit minded.
    • To finalize food, beverage and meeting room set-up requirements.
    • To establish and maintain guest contact at all functions.
    • To establish communication with the executive and banquet chef, and team members.
    • To recommend and identify new ideas, methods and markets.

    Qualifications

    • Prior management experience
    • College degree and/or experience in the hotel industry
    • Good leadership qualities
    • Ability to function under pressure
    • Creative
    • Profit conscious
    • Computer and typing knowledge

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