International Hospitality Enterprises

  • Butler

    Job Location PR-San Juan
    # Positions
    2
    Category
    Guest Services / Servicio al Huesped
    Type
    Regular Full-Time
  • Overview

    The hotel business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

     

     

    Responsibilities

    • Greet and interface with suite guests upon arrival.
    • The Condado Vanderbilt Butler shall provide dedicated, personalized service to all suites and designated guest rooms along with signature premium services. Signature premium services to be delivered to all suites include:
      • Coffee or tea upon arrival and with wake-up call
      • Pressing of garments upon arrival and shoe shine service
      • Unpacking & Packing of guest luggage
      • Personalized amenity item on arrival or at turndown
    • Condado Vanderbilt Butlers create indelible memories by ensuring our suite guests experience an unfolding series of delightful moments and thoughtful gestures. Attending to guest profile fulfilment and actively engaged in the on-site guest experience. 

    Qualifications

    • Able to lift heavy objects
    • Guest-focused personality
    • Self-starting individual
    • Honest
    • Fully Bilingual a Must(Spanish/English)

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