International Hospitality Enterprises

Table Supervisor

PR-San Juan
Category
Tables / Mesas
Experience (Years)
1
Type
Regular Full-Time

Overview

The casino business functions seven days a week, 24 hours a day. All Team Members must realize this fact and be aware that at all times it may be necessary to move Team Members from their accustomed shift as business demands change. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Responsibilities

  •  Supervises the Croupiers in the performance of their duties. Corrects errors as necessary, intercedes with guest complaints, makes necessary corrections, and provides appropriate game security.
  • Responsible for gaming equipment, game protection and all assets of the company.
  • Prepares reports and other documentation as required.
  • Utilizes the casino system appropriately.
  • Supervisors will interact with all departments as necessary and provide guest service.
  • Compliance with federal requirements regarding Anti-Money Laundering and Anti-Terrorism requirements ,CTRC’s, SARC, Specially Designated Nationals and Blocked Persons List, BSA, FTC, OFAC, Privacy of Information Act. Must comply with all BSA/OFAC and AML policy and procedures as well as PRTC Regulations.

Qualifications

  • Prior experience
  • Guest-focused personality
  • Self-starting individual
  • Has a cool, organized disposition
  • Honest
  • Fully Bilingual a Must (Spanish/English)

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